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Utilities

Thorhild County provides Water, Natural Gas, Sewer, and Waste Collection to the following Hamlets. Natural Gas service is provided to 1600 customers.

Hamlet

Natural Gas

Water

Sewer

Waste Collection & Blue Bag Recycle

Abee

Yes

Egremont

Yes

Long Lake

Yes

Block Well Non-Potable

Newbrook

Yes

Opal

Yes

Radway

Yes

Thorhild

Yes

Utility bills are processed monthly with a base fee and services consumed by meter readings. Bills are normally mailed and emailed between the 10th and 12th of each month. Bills are due on the last day of every month. Check you bills for accurancy and report any errors or omissions within 30 days of receipt of your bill to the Utility Department at 780-398-3741 ext. 2811.

Utilities are billed after consumption and are due upon receipt. Payments can be made online with most financial institutions, through your bank, by mail, or in person at the County office, online through Option Pay.

A 2% penalty is charged on any payments made after the due date.

Apply for Utility Services

You must be the registered owner of the property to apply for utilities. Owners of rental properties have the option to have an “occupant copy” sent to the property, but the owner is ultimately responsible for the account.

Contact the Utilities Department at 780-398-3741 ext. 2811. Email utilities@thorhildcounty.com

The registered owner is responsible for the payment of utility. Non-payment of utility bills could result in utilities being shut off and transfer of outstanding balances to the owner’s property tax account.

To arrange pre-authorized payments, applicants should fill in the Pre-Authorized Payment Form and send it to the County office along with a blank voided cheque from the account from which payments are to be made for monthly utilities.

Utilities bills can be emailed to you. To arrange for this service contact utilities@thorhildcounty.com

24-Hour Emergency Response

The department maintains a 24-hour emergency response system for water, sewer, natural gas. Utilities Emergency 780-398-3939

Utility Location Requests

CLICK BEFORE YOU DIG

Thorhild County is a member of Alberta One Call.

If you are planning any construction work on your property that involves any type of excavation or drilling, contact Alberta One Call a 1-800-242-3447 (toll free) at least three full working days before digging; one of Thorhild County Utility service representatives will come to your property and mark out gas service lines at no charge.

Utility Consumer Advocate

Learn more about finding the right utility company for you with the Utility Consumer Advocate at ucahelps.alberta.ca and compare electricity and gas prices in your area, view historical rates or get help resolving utility related issues.

yellow watch - tornado - changed

### Area: (M.D. of Lesser Slave River near Chisholm and Cross Lake, Westlock Co. near Larkspur Fawcett and Jarvie, Westlock Co. near Westlock and Clyde, Athabasca Co. near Athabasca and Island Lake, Athabasca Co. near Rochester Colinton and Meanook, Athabasca Co. near Grassland and Atmore, Athabasca Co. near Boyle and Caslan, Thorhild Co. near Newbrook and Long Lake Prov. Park)

yellow watch - tornado - in effect

Severe thunderstorms capable of producing tornadoes may develop today. The greatest risk for tornadoes will be between 4 and 8 PM local time. Any thunderstorm capable of producing tornadoes will be accompanied by hail up to the size of baseballs and torrential rain. ### Significant damage or destruction to infrastructure, homes and the natural environment is possible. Tornado watches are issued when conditions are favourable for the development of severe thunderstorms capable of producing tornadoes. Please continue to monitor alerts and forecasts issued by Environment Canada. To report severe weather, send an email to ABstorm@ec.gc.ca, call 1-800-239-0484 or post reports on social media using #ABStorm. Area: (Woodlands Co. near Fort Assiniboine Timeu and Topland, Co. of Barrhead near Thunder Lake and Holmes Crossing, Co. of Barrhead near Neerlandia Bloomsbury and Vega, Co. of Barrhead near Barrhead and Lac la Nonne, M.D. of Lesser Slave River near Chisholm and Cross Lake, Westlock Co. near Larkspur Fawcett and Jarvie, Westlock Co. near Westlock and Clyde, Athabasca Co. near Athabasca and Island Lake, Athabasca Co. near Rochester Colinton and Meanook, Athabasca Co. near Grassland and Atmore, Athabasca Co. near Boyle and Caslan, Thorhild Co. near Newbrook and Long Lake Prov. Park, Lac Ste. Anne Co. near Mayerthorpe and Sangudo, Lac Ste. Anne Co. near Cherhill and Glenevis, Lac Ste. Anne Co. near Onoway and Lac Ste. Anne, Parkland Co. near Entwistle Fallis and Tomahawk, Parkland Co. near Wabamun Carvel and Keephills, Parkland Co. near Spruce Grove and Stony Plain, Sturgeon Co. near Rivière Qui Barre and Villeneuve, Sturgeon Co. near Legal and Mearns, Sturgeon Co. near Morinville Volmer and Big Lake, Leduc Co. near Warburg Thorsby and Pigeon Lake, Leduc Co. near Calmar and Devon, Brazeau Co. near Drayton Valley and Breton, Co. of Wetaskiwin near Pigeon Lake, Co. of Wetaskiwin near Alder Flats and Winfield)

yellow watch - tornado - in effect

Severe thunderstorms capable of producing tornadoes may develop today. The greatest risk for tornadoes will be between 4 and 8 PM local time. Any thunderstorm capable of producing tornadoes will be accompanied by hail up to the size of baseballs and torrential rain. ### Significant damage or destruction to infrastructure, homes and the natural environment is possible. Tornado watches are issued when conditions are favourable for the development of severe thunderstorms capable of producing tornadoes. Please continue to monitor alerts and forecasts issued by Environment Canada. To report severe weather, send an email to ABstorm@ec.gc.ca, call 1-800-239-0484 or post reports on social media using #ABStorm. Area: (Woodlands Co. near Fort Assiniboine Timeu and Topland, Co. of Barrhead near Thunder Lake and Holmes Crossing, Co. of Barrhead near Neerlandia Bloomsbury and Vega, Co. of Barrhead near Barrhead and Lac la Nonne, M.D. of Lesser Slave River near Chisholm and Cross Lake, Westlock Co. near Larkspur Fawcett and Jarvie, Westlock Co. near Westlock and Clyde, Athabasca Co. near Athabasca and Island Lake, Athabasca Co. near Rochester Colinton and Meanook, Athabasca Co. near Grassland and Atmore, Athabasca Co. near Boyle and Caslan, Thorhild Co. near Newbrook and Long Lake Prov. Park, Yellowhead Co. near MacKay Wildwood and Evansburg, Lac Ste. Anne Co. near Mayerthorpe and Sangudo, Lac Ste. Anne Co. near Cherhill and Glenevis, Lac Ste. Anne Co. near Onoway and Lac Ste. Anne, Parkland Co. near Entwistle Fallis and Tomahawk, Parkland Co. near Wabamun Carvel and Keephills, Parkland Co. near Spruce Grove and Stony Plain, Sturgeon Co. near Rivière Qui Barre and Villeneuve, Sturgeon Co. near Legal and Mearns, Sturgeon Co. near Morinville Volmer and Big Lake, Leduc Co. near Warburg Thorsby and Pigeon Lake, Leduc Co. near Calmar and Devon, Brazeau Co. near Drayton Valley and Breton, Co. of Wetaskiwin near Pigeon Lake, Co. of Wetaskiwin near Alder Flats and Winfield, Yellowhead Co. near Peers and Niton Junction, Woodlands Co. near Carson-Pegasus Prov. Park, Woodlands Co. near Goose Lake, Woodlands Co. near Whitecourt and Blue Ridge, Big Lakes County near Swan Hills)

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